Regulatory Compliance

Compliance & Regulatory Information

RG Services Property Ltd (Trading as RGS Properties)

Committed to full compliance with all UK property legislation and industry standards, ensuring transparency, client protection, and professional conduct across all services.

Active Member

Client Money Protection (CMP)

RG Services Property Ltd is a member of the Propertymark Client Money Protection (CMP) Scheme, which protects landlords' and tenants' funds held by our company.CMP Certificate is available for download below

We are legally required to display and provide proof of our membership upon request

Download CMP Certificate

Certified

Client Money Security Certificate

In accordance with Propertymark requirements, we provide full protection of client funds held by our company.

All landlords, tenants, and clients who provide funds to RGS Properties are covered under our Client Money Protection Scheme.

Propertymark Accounting Rules

We strictly follow the Propertymark Conduct and Membership Rules, which include accounting standards and client money handling procedures.

View the official rules here

Professional Memberships & Regulations

RGS Properties operates in accordance with the following professional bodies and regulatory standards:

Propertymark Client Money Protection Scheme

Information Commissioner's Office (ICO) Data Protection Registration

The Property Ombudsman (TPO) or equivalent redress scheme (if applicable)

Anti-Money Laundering (AML) compliance procedures

View Certificates

Data Protection & GDPR

We handle all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

View Privacy Policy

Complaints Procedure

We are committed to providing high standards of service. If you are dissatisfied with any aspect of our service, you can submit a complaint via email.

We will acknowledge and respond within a reasonable timeframe in line with our internal complaints procedure.