Data Protection Policy

RG SERVICES PROPERTY LTD is committed to ensuring that all personal data is handled securely, lawfully, and transparently in accordance with the UK GDPR and the Data Protection Act 2018.

This policy outlines how RGS Properties manages personal data to:

• Protect individuals' rights
• Ensure compliance with legal obligations
• Maintain trust and confidentiality
• Reduce data security risks

This policy applies to:

• Employees
• Contractors
• Clients
• Tenants
• Suppliers
• Website users
• Third-party service providers

We process personal data in accordance with the following principles:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimisation
• Accuracy
• Storage limitation
• Integrity and confidentiality
• Accountability

We may process:

• Identification details
• Contact information
• Property and tenancy records
• Financial information
• Communication records
• Technical and website usage data

RGS Properties implements:

• Secure systems and passwords
• Access controls
• Staff confidentiality obligations
• Secure cloud storage
• Data encryption where appropriate
• Regular monitoring and updates

Personal data may only be shared:

• Where legally required
• With authorised service providers
• For contractual purposes
• Under secure and confidential arrangements

Personal data will only be retained for as long as necessary to fulfil legal, contractual, or operational requirements.

Individuals have the right to:

• Access their data
• Request corrections
• Request deletion
• Restrict processing
• Object to processing
• Lodge complaints with the ICO

Any suspected data breach will be:

• Investigated promptly
• Recorded internally
• Reported where legally required
• Managed to minimise risk and impact

All staff and contractors are responsible for:

• Protecting confidential information
• Following data protection procedures
• Reporting potential breaches immediately